FAQ's

  • Check In 2pm and Check Out 9.30am
  • Cot hire 10 per night (incl. linen).
  • Pool hours 7am to 10pm
  • Apartments are serviced for stays of 8 days or more. Daily service is available at an extra charge

Office Hours

Reception is open 8.30am to 5pm Monday to Friday, 9.30am to 3pm Saturday and 9.30am to 12om Sunday.

Tariffs

Tariffs are subject to change without notice. Where a booking has been confirmed by a receipt of a deposit the tariff quoted will be honoured.

Apartment Allocation

All efforts will be made by management to place guests in the requested room category. Where circumstances beyond our control prevent this, an alternative room category will be allocated.

Payment Options

We accept all major credit cards, EFTPOS and cash. All tariffs are inclusive of any applicable government taxes and charges.

DEPOSITS

A minimum deposit of $200 (Low Season), $300 (Mid and Shoulder Season) and $500 (Peak Season) is required via credit card to confirm the booking. Balance of account is payable on arrival. Credit Card details are held for security.

CANCELLATIONS

High Season:

  • If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a full refund of deposit less an administration fee of $55.00.
  • If the booking is cancelled less than 28 days prior to the planned arrival date, there will be no refund of deposit unless and until the apartment is re-let for the total period of the original booking. If re-let, an administration fee of $55.00 will be deducted from the deposit before the remainder is refunded.

Mid, Shoulder and Low Season

  • If the booking is cancelled 14 days or more prior to the planned arrival date, there will be a full refund less an administration fee of $55.00.
  • If the booking is cancelled less than 14 days prior to the planned arrival date, there will be no refund of deposit unless and until the apartment is re-let for the total period of the original booking. If re-let, an administration fee of $55.00 will be deducted from the deposit before the remainder is refunded.

Short Notice Bookings

  • Where a booking is made less than 14 days prior to the planned arrival date, there will be no refund of deposit unless the apartment is re-let for the total period of the original booking. If re-let, an administration fee of $55.00 will be deducted from the deposit before the remainder is refunded.